Delivery

Please note that it takes 8-10 working days to dispatch any order. After confirmation of payment we will normally dispatch your item (s) within 8-10 working days. All UK orders will be sent by first class recorded delivery. All International orders are sent by DHL and are Tracked.

 

DELIVERY

Standard Delivery (Average Costs)

Europe (3-5 working days) £14.99

United States (3-5 working days) £14.99

Canada (3-5 working days) £14.99

Australia (5-7 working days) £34.99

(Nigeria, Angola,Ghana,south Africa) Rest of the world (5-10 working days) £34.99

 

EXPRESS DELIVERY

Express Delivery (Costs)

United Kingdom (Next Day Delivery) £7.99

United States & Canada (1 -2 WORKING DAY DELIVERY) £44.99

Europe (1 -2 WORKING DAY DELIVERY) £44.99

Rest of the world (5 -7 WORKING DAY DELIVERY) £44.99

 

PROCESSING TIME

PRODUCT (Processing Time)

Hair Extensions 8-10 Working Days

 

You may experience delays if you make the order on/during a public holiday or custom checks. Delays can also be a result of bank holidays, national holidays and other circumstances, which are out of our control, and we cannot take responsibility for these delays.

Note: It takes up to 8-10 working days to process all hair orders and it is delivered within 1-5 days.

 

THE DELIVER

Deliveries are made Monday to Friday, 8am - 7pm (please note Saturday and Sunday are not classed as working days).

 A signature is required upon delivery. If you're not in when the courier first tries to deliver and they cannot find a safe place to leave your parcel, they will leave a card and attempt to redeliver it two more times over the next working days. Follow the instructions on the card left by the courier to arrange a redelivery for your order. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.
 

Handling time is excluded in the shipping time

Total Delivery Time = Handling Time/Production Time + Shipping Time

Please note:

1. We cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed but international deliveries can be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.

2. For the cardholder’s protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

3. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries.